Business Case Studies, Managing in Troubled Times Case Study, WH Smith Plc.,The British Retailer in Trouble

print page
Tell A Friend
Bookmark

Case Categories

Managing in Troubled Times Case Study

IBS CDC IBS CDC IBS CDC IBS CDC RSS Feed
Case Title:

WH Smith Plc.: The British Retailer in Trouble

Publication Year : 2004

Authors: Firdaus Maldar, G Srikanth

Industry: Retailing

Region:UK

Case Code: TRT0003

Teaching Note: Available

Structured Assignment: Available

Buy This Case Study
OR





Abstract:
Established in 1792, WH Smith PLC (WH Smith) is a leading book retailer in Great Britain. Its main businesses include retailing, news distribution and publishing. For over two centuries, book lovers have thronged its stores in search of bestsellers, hard-to-find classics and a wide range of magazines. Its stores at airports and train stations provide reading material for the travellers. In recent years, the increase in competition from supermarkets and specialist retailers has caused a decline in WH Smith's fortunes.

Pedagogical Objectives:

  • To discuss WH Smith's various problems and the causes of those problems
  • To discuss various strategies for the reversal in WH Smith’s fortunes.

Keywords : WH Smith PLC; British retailing industry; News distribution; Publishing; Pension liabilities; School book funding crisis; Hodder Headline; Kate Swann; Retailing and distribution; Retail business; Turnaround strategy; Managing in Troubled Times Case Study; WH Smith stores; Travel retail business; Net book agreement, price controls; Newspaper; Magazine wholesaler

Contents:

  • Background
  • Whsmith's business sectors
  • Retailing
  • News distribution
  • Publishing

  • Whsmith's downward slide
  • Causes for the downward slide
  • Efforts for a turnaround and takeover bid

Recently Bought Case Studies

    Recently Bought Case Studies

    Executive Interviews

  • David ConklinDavid Conklin

    David Conklin, is a professor at the Richard Ivey School of Business
    Speaks on Government and Business
  • Lord Meghnad DesaiLord Meghnad Desai

    Lord Meghnad Desai, is an Indian-born British economist and Labor politician
    Speaks on Government and Business
  • Vijay GovindarajanVijay Govindarajan

    Vijay Govindarajan, is widely regarded as one of the world’s leading experts on strategy and innovation
    Speaks on Reverse Innovation
  • View All Executive Interviews»

Contact us: IBS Case Development Centre (IBSCDC), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad-2020 - 25, Telangana, INDIA.
Mob: +91- 9640901313,
E-mail: casehelpdesk@ibsindia.org

©2020 - 25 IBS Case Development Centre. All rights reserved. | Careers | Privacy Policy | Terms of Use | Disclosure | Site Map xml sitemap